Meinl will not guarantee any product that has been lost or damaged by accident, neglect or misuse; including any product that has been altered. This warranty only applies to the original purchaser. Any replaced product will remain under warranty only during the remaining warranty period of the original product purchase. Products mailed or shipped to any of our warehouses without prior consent or a Return Authorization Number will be refused.
In order to get the damaged cymbal replaced, please contact the Authorized Meinl Cymbal Dealer where you bought the cymbal with your original sales receipt. The cymbal will be replaced for a period of two (2) years commencing on the date of original retail purchase, provided it shows no sign of neglect, altering, or misuse.